If you want an installation project to go well, it’s strongly recommended to stage as much of the equipment and software in advance as possible.  Network Access provides staging and configuration for all your networking needs.  Our staging facility and expertise allow us to operate within the entire spectrum of staging services, from recommending simple device configurations, to staging modular devices, to loading complex configurations. Network Access also tests devices prior to installation, registers warranties, and designs and deploys a cabled, site-ready deployment kit (see additional information for site-ready kits under “Custom Deployment Kits”).

NAP can coordinate, where necessary and/or requested, equipment procurement from our large array of vendors and on-site inventory as well as accommodate storage of customer devices in our warehouse. Customer-specific equipment is inventoried upon arrival, stored in a clearly designated area, and then tracked during assembly, staging, and shipping. Regular, customized status reports are available for clients during the staging, shipping, and inventory processes.

CUSTOMER BENEFITS

• Reduced installation time and costs: equipment arrives at site pre-assembled, configured, and tested.
• Increased “on-time” percentages for project deadlines.
• Intensified focus on core competencies of company.
• Alleviated warehouse maintenance: customer’s equipment stored at NAP’s staging facility.
• Quicker installations: technical analysis proactively checks for potential design or configuration errors that could delay an installation.
• Decreased risk of failing network: component configuration, assembly, and testing prevent faulty equipment from adversely affecting a network.
• Timely information: regular status reports on customer’s inventory and project timelines.
• Secure information: access to NAP’s secure customer website which provides staging, configuration, and project information.
• Fewer administrative tasks: NAP registers and documents all warranty aspects.
• Accurate project costs: NAP’s detailed invoicing process accurately tracks all costs.

NAP SERVICES & RESPONSIBILITIES

• Preliminary consultation: gather needed customer information to pre-configure the equipment (if special configurations, network addresses, etc. are needed) and to prepare diagrams (where necessary) for component and cable assemblies.
• Coordinate equipment: send to customer’s warehouse storage or to NAP staging facility, as designated by customer.
• Track and store customer equipment when shipped to NAP’s staging facility.
• Assemble equipment with proper components, cables, and specialized configurations to avoid additional time performing these functions during on-site installation.
• Test equipment before it’s packaged and shipped to installation site.
• Ship to installation location by customer’s designated timeline.
• Register and send equipment warranties to customer.
• Project review and inventory reports: can be on a monthly or weekly basis, depending on customer’s preference.

CUSTOMER RESPONSIBILITIES

• Convey project requirements to NAP sales team at consultation.
• File contact and billing information with NAP (Customer Information/Credit App)
• Approve, by signature, NAP’s scope of work and pricing after internal purchase approval process is completed.
• Provide NAP with requested information on equipment, configs, installation design, install applications, and other requested information to accurately stage equipment.
• Supply a list of project contacts such as department managers, technical contacts, and billing contact.
• Provide NAP with software configuration and cable mapping instructions.
• Provide shipping/installation contact and address information.
• Pay invoice total within designated payment terms.